Jun 9, 2022

Collisions are frightening as well as frustrating regardless of size, the last thing you want to deal with is a damaged car. Your Volkswagen dealer understands that and wants to ensure convenience and satisfaction, here’s the best way to get a quality collision repair for your VW.

How to Get a Quality Collision Repair for Your VW

Schedule a Repair With your Volkswagen Dealer

After your collision you may receive a call inquiring about repairs, this means your insurance has passed along your information to a collision center for your vehicle to be repaired. If you do not get a call, don’t worry. You can easily get free estimates or schedule repairs and towing, if needed, on our website or over the phone at your convenience.

Inspection

Once the day of your repair comes our dedicated team will assess the damages with a full walk around. Whether serious collision damage or minor abrasions our certified technicians have not only the tools but the training and experience to reconstruct your damaged vehicle to its pre-collision state!

After completion of the inspection, we check your car in for further processing and repairs. Rental cars are available for any customer that needs an alternate vehicle to drive until the completion of repairs. Disassembly This stage is when the degree of damage is truly assessed and necessary repairs are determined. A blueprint of repairs will be created to get your car finished as soon as possible.

Customer Notification

This is when you get a notification of the extent of damages, the timeframe of the repairs, and any questions you may have can be answered by our friendly, qualified technicians. Throughout your repair, you will notice the technicians are dedicated to providing the most time-efficient, customer satisfactory process possible.

Repair

During this process, repairs laid out in the blueprint will be executed. Technicians will use tools such as electromagnetic measuring systems that restore your car to its factory specifications and ensure that it is structurally sound. These structure repairs happen at the same time as any mechanical repairs.

Reassembly

Nearing the end of the repair process the inspection of all car systems is carried out, and all details and final touches are added to your vehicle. Everything that was removed from your vehicle will be reinstalled.

Final Inspection

All surfaces are cleaned and the body of the vehicle will be polished. The interior of the car will be intricately cleaned and the car will be thoroughly inspected. Finally, your vehicle will be test-driven to ensure that the driving quality of your car is not negatively affected by repairs.

Delivery

Once your car passes inspection, the repair process commences. A delivery person will drop your vehicle off in a place that conveniences you or you can come and pick it up.

Your time is valuable, and our repair process ensures that it’s well preserved during such a stressful time. To be truly satisfied be sure to contact us at Crain Volkswagen of Fayetteville for all of your service needs, or to purchase a new or preowned vehicle!