Volkswagen’s New Virtual Assistant: Google-Powered Help Right on Your Phone
Volkswagen is bringing new technology to drivers with a smart virtual assistant in its myVW app. This new feature, created with Google Cloud, helps drivers of 2024 Atlas and Atlas Cross Sport models get answers about their vehicles and much more. By using artificial intelligence (AI), this virtual assistant is fast, accurate, and simple to use. This partnership between Volkswagen and Google Cloud is just the beginning of bringing smart tools to help drivers feel confident on the road.
How Does the myVW Virtual Assistant Work?
Volkswagen’s new virtual assistant is built with Google’s top technology, called Vertex AI and Gemini models. This technology allows the assistant to answer questions about the car in an instant. For example, if a light appears on the dashboard that you don’t recognize, you can simply open the myVW app and point your phone camera at the dashboard symbol. The assistant will then explain what the symbol means and what steps to take next.
The virtual assistant does more than just answer questions about dashboard lights. It also acts as a digital owner’s manual. Need to know how to change a tire? Just ask the assistant! This feature pulls information from official Volkswagen sources, like the car’s manual, helpful videos, and even answers to common questions from other drivers. This makes it easy to understand the car and keep it in good shape.
Why This Virtual Assistant is Different
What makes this assistant so special is Google’s Gemini AI models. Unlike regular apps, Gemini is what’s called “multi-modal.” This means it can understand and respond to different types of data, like text, images, and even videos. This ability to process different types of information is why the myVW assistant can “see” your dashboard and explain things you point to with your camera. It’s a smart, flexible tool that’s made to give you help when you need it most.
Coming Soon to More Volkswagen Cars
Right now, the virtual assistant is available only for the Atlas and Atlas Cross Sport models. However, Volkswagen has big plans to bring this feature to more vehicles. That means more Volkswagen drivers will have easy access to this smart tool to help them understand and care for their vehicles.
Making Car Care Simple and Easy
Volkswagen’s virtual assistant is all about making life easier for drivers. The Chief Information Officer at Volkswagen Group of America, Abdallah Shanti, explained that the goal is to improve the ownership experience. With Google Cloud’s help, Volkswagen can connect drivers to their cars in a way that’s easy, fast, and accurate.
This partnership with Google Cloud marks an exciting change in-car technology. Volkswagen is setting a new standard for driver convenience, showing how AI can make owning a car less stressful and more enjoyable. With the myVW virtual assistant, Volkswagen is leading the way in-car technology, making it simpler for drivers to get the support they need right from their phones.
Volkswagen and Google are committed to helping drivers feel confident, safe, and informed. With this powerful virtual assistant in the myVW app, you’re never alone on the road. This is just the start of what Volkswagen and Google Cloud can do together!
Visit Crain Volkswagen of Fayetteville today to learn more about VW Technologies.
Connect with us
